Shipping policy

Policy

Australia-Wide Shipping

Casa Limón proudly ships Australia-wide.

Standard Shipping: AUD $14.00

Orders are typically processed, dispatched, and delivered within 3–7 business days, depending on your location and carrier availability.

Once your order has been dispatched, you will receive a shipping confirmation email with tracking details where available.

International Shipping

We ship to selected international destinations worldwide.

International Shipping: AUD $20.00

International shipping rates and delivery timeframes are calculated at checkout based on destination and order size.

Orders are typically processed, dispatched, and delivered within 3–7 business days. Delivery times may vary depending on customs processing, local postal services, and regional carrier networks.

Processing & Dispatch

All orders are processed according to our vendor and fulfilment partner agreements.

While we strive to dispatch orders promptly, processing times may vary during periods of high demand, promotional events, or supplier delays.

Public Holidays & Peak Periods

Please note that delivery timeframes may be extended during:

  • Australian public holidays

  • International public holidays

  • Peak shopping periods

  • Seasonal sales events

  • Unforeseen carrier delays

We appreciate your patience during these times.

Currency

All prices displayed on our website are charged in the local currency selected at checkout, unless otherwise stated.

For international orders, your bank or payment provider may apply exchange rates, conversion fees, or international transaction fees beyond our control.

Tracking Your Order

Where available, tracking information will be provided once your order has been dispatched.

If you have not received tracking details within the expected processing timeframe, please contact our customer care team for assistance.

Delivery Disclaimer

Casa Limón is not responsible for delays caused by customs clearance, weather events, carrier disruptions, incorrect shipping information provided by the customer, or circumstances beyond our reasonable control.

By placing an order with Casa Limón, you acknowledge and accept these shipping terms.